1. Scope
This Privacy Policy applies to the website at sagen-tech.com, related pages operated by Sagen Technologies Inc. ("Sagen," "we," "us," or "our"), and business inquiries sent to our published email addresses. It does not govern customer systems or services that are covered by a separate contract or privacy notice.
2. Information we collect
We may collect the following categories of personal information:
- Information you provide: name, work email address, organization, area of interest, message content, and other information you choose to include in an inquiry.
- Business communications: correspondence, meeting information, and records related to a prospective or existing business relationship.
- Technical information: Internet Protocol address, browser and device information, requested pages, timestamps, referral information, and security events that may be processed by our hosting and security provider.
Please do not send passwords, account credentials, government identifiers, health information, payment card data, or other sensitive personal information through the website inquiry form or general email addresses.
3. How we use information
- Respond to inquiries and communicate about requested services.
- Evaluate, establish, and manage business relationships.
- Operate, maintain, troubleshoot, and secure the website.
- Prevent fraud, abuse, security incidents, and unlawful activity.
- Comply with law, enforce agreements, and protect legal rights.
- Create aggregated or de-identified information that does not reasonably identify an individual.
Where applicable law requires a legal basis, we rely on steps requested before entering a contract, performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing our business, or consent where required.
4. How we disclose information
We may disclose personal information to:
- Hosting, security, email, communications, and professional service providers that process information for us.
- Professional advisers, auditors, insurers, and financial institutions where reasonably necessary.
- Government authorities or other parties when required by law or necessary to protect rights, safety, and security.
- A buyer, successor, or other relevant party in connection with a merger, financing, reorganization, or sale of business assets.
Our website is hosted and protected through Cloudflare, which may process technical information to deliver and secure the site. We do not sell personal information and do not share personal information for cross-context behavioral advertising.
5. Cookies and similar technologies
The current website does not use advertising cookies, analytics cookies, tracking pixels, or browser storage for marketing or profiling. See our Cookie Policy for current details. If our practices change, we will update the policy and request consent where required.
6. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods depend on the nature of the information and the relationship.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage method is completely secure, and we cannot guarantee absolute security.
8. Your privacy rights
Depending on where you live and subject to applicable exceptions, you may have rights to request access, correction, deletion, restriction, portability, or information about our processing. You may also have the right to object to certain processing, withdraw consent, appeal a decision, or contact a data protection authority.
To submit a request, email info@sagen-tech.com with the subject "Privacy request." We may need to verify your identity and authority before completing a request. We will not discriminate against you for exercising an applicable privacy right.
9. California disclosures
California residents may have rights under the California Consumer Privacy Act when it applies to Sagen, including rights to know, correct, delete, and receive information about personal information practices. During the preceding 12 months, the categories described in Section 2 may have been collected and disclosed for the business purposes described above. We do not sell personal information, share it for cross-context behavioral advertising, or use sensitive personal information to infer characteristics.
Because we do not sell or share personal information for those purposes, we do not provide a "Do Not Sell or Share My Personal Information" link. We treat recognized opt-out preference signals, including Global Privacy Control, as applicable to any future activity for which such a signal is legally required.
10. International visitors
Sagen is based in the United States. If you access the website from another country, your information may be processed in the United States and other locations where our service providers operate. Where required, we use appropriate measures for international transfers.
11. Children
The website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and delete it as appropriate.
12. External links
The website may link to third-party services. Their privacy practices are governed by their own notices, and we are not responsible for those practices.
13. Changes to this policy
We may update this policy as our practices or legal obligations change. The revised version will be posted here with an updated effective date. Material changes will be communicated when required by law.
Contact us
For privacy questions or requests, contact Sagen Technologies Inc. at info@sagen-tech.com.